This course is accredited by the Services Seta , unit standard 252027 at NQF Level 5, 6 Credits
ABOUT THE COURSE
Communication is vital to business success as people produce their best work when they communicate confidently and assertively with their customers, colleagues, superiors and staff.
Learning to be assertive and self confident is probably the single best way to become more productive and ultimately more respected at work. People take you more seriously, you get more done and you stand a better chance of being promoted.
This intensive course will reveal your current level of assertiveness and provide you with a practical range of proven techniques for increasing your level of assertiveness when dealing with others.
Further information is available on request.